- Faculty and Staff Guide
- Refer a Student for Assistance
- Academic Issues/Concerns
- Consultation and Outreach
- Crisis Response
- Emergency Notifications
- Frequently Asked Questions
- Jury Duty
- Military Transitions
- Parents and Families
- Sexual Misconduct
- Student Assistance Follow-up and Evaluation Team (SAFE-T)
- University Resources
- Contact Us
Welcome to Student Assistance and Outreach Services
We are here to help you navigate your adventures at Iowa State. When you are unsure where to go for help or when the unexpected occurs in your life, the staff in Student Assistance and Outreach is available to provide support and information about university resources.
Our primary goal is to help students succeed.
Many students unexpectedly face difficult times during college, be it for academic or personal reasons. Unexpected life events, personal crises, or other difficulties can interfere with college success. Whether it is something as simple as not being able to find one of your classes to something as tragic as the loss of a loved one, the Student Assistance staff will listen to your experiences and help you understand ISU policies and services that may assist in your situation. We are knowledgable about the campus and community resources that can assist as well as general problem solving strategies.
The information on our web site provides helpful information about how to respond to some of the more common issues students might experience.
This website offers basic information; however it is typically helpful to talk one-on-one with a Student Assistance staff member. The Student Assistance and Outreach staff is available to meet from 8am-5pm Monday through Friday. To schedule an appointment, stop in to the Dean of Students Office (1010 Student Services Building), email firstname.lastname@example.org or call our office at 515/294-1020.