Welcome to Student Assistance and Outreach Services

Ask Student Assistance
If you can't find the information you are looking for on our website, email us your questions.

We are here to help you navigate your adventures at Iowa State. When you are unsure where to go for help or when the unexpected occurs in your life, the staff in Student Assistance and Outreach is available to provide support and information about university resources.

Our primary goal is to help students succeed.


Many students unexpectedly face difficult times during college, be it for academic or personal reasons. Unexpected life events, personal crises, or other difficulties can interfere with college success. Whether it is something as simple as not being able to find one of your classes to something as tragic as the loss of a loved one, the Student Assistance staff can listen to your experience and guide you to the appropriate campus or community resources.


The staff in student assistance is available to work with students and families to navigate the challenges students may encounter at Iowa State University. The information on our web site provides helpful information about how to respond to some of the more common issues students might experience. We also help with resolving financial concerns, mediating off campus roommate issues, understanding ISU Policies or general problem solving strategies.

This website offers basic information; however it is typically helpful to talk one-on-one with a Student Assistance staff member. The Student Assistance and Outreach staff is available to meet from 8am-5pm Monday through Friday. To schedule an appointment, stop in to the Dean of Students Office (1010 Student Services Building), email dso-sas@iastate.edu or call our office at 515/294-1020.

If you or someone you know has been a victim of sexual misconduct or a sexual assault,

please CLICK HERE for additional information.