Mental Health Crisis

What constitutes a mental health crisis?

  • If you are concerned about your personal safety or the safety of others
  • If you are concerned about harming yourself or someone else
  • If you believe you are losing touch with reality

If you are experiencing a mental health crisis the following resources are available:

During remote instruction period, Crisis services at Student Counseling Services are currently being offered by phone. Contact their main line (515-294-5056) to get started. 

  • Disaster Distress Helpline 24/7 crisis counseling and support – 1-800-985-5990 and
  • Call or go online to utilize 24-hour National Suicide Prevention Lifeline services
    • 1-800-273-TALK (8255)
  • Text the 24-hour Crisis Text line
    • Text ISU to 741741
  • Call or visit the Iowa State Student Counseling Services Monday – Friday from 8 am – 5 pm
    • 515-294-5056
    • 3rd Floor, Student Services Building
  • Go to the Emergency Room
    • Mary Greeley Medical Center
      1111 Duff Ave.
      Ames, IA 50010
  • Call the Iowa State University Police Department
    • 515-294-4428

If there is an immediate threat to self or others, you are strongly encouraged to contact 911


When a student attempts or considers suicide, this behavior is considered serious and appropriate interventions are created to assist the student. Providing appropriate follow-up for students with suicidal ideation or intent, as well as friends or others who might also be affected, is an important responsibility of the staff in Student Assistance. Student Assistance staff will contact these students and respond to the student's immediate health and well-being, help students identify the appropriate campus and community resources, and discuss any impact on their academic success. This conversation will typically include an understanding of campus and community resources, strategies for self-care, navigating their academic experience, and discussion of the potential impact to the university community. Student Assistance partners with the Student Counseling Center and Thielen Student Health Center to set a student up with mental health care on campus.