About Student Assistance

Photo of employee assisting someone at the front desk in the Dean of Students Office in the Student Services Building.

We are here to help you navigate your adventures at Iowa State. When you are unsure where to go for help or when the unexpected occurs in your life, the staff in Student Assistance is available to provide support and information about university resources.


Many students unexpectedly face difficult times during college, be it for academic or personal reasons. Unexpected life events, personal challenges, or other difficulties can interfere with college success. Whether it is something as simple as not being able to find one of your classes to something as tragic as the loss of a loved one, the Student Assistance staff will listen to your experiences and help you understand ISU policies and services that may assist in your situation. We are knowledgeable about the campus and community resources that can assist as well as general problem solving strategies.


The information on our web site provides helpful information about how to respond to some of the more common issues students might experience.


This website offers basic information; however it is typically helpful to talk one-on-one with a Student Assistance staff member. The Student Assistance staff is available to meet from 8am-5pm Monday through Friday. To schedule an appointment, stop in to the Dean of Students Office (1010 Student Services Building), email studentassistance@iastate.edu or call our office at 515-294-1020.